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What is Employee Engagement and Remote Working?

Remote working is becoming the new norm. The coronavirus pandemic is the main reason people began working from home, but despite the fact that the number of cases is dwindling, more and more companies are giving their employees permission to work remotely.

However, since employees are not coming to the office to work alongside their peers, they are starting to feel less connected and engaged. This can harm performance and productivity. Therefore, engaging with remote employees is a surefire way to make your team as efficient as they would be when coming to the office. 

Why Opt for the Team at Consilio to Engage Remote Employees?

In order to ensure the success of their organizations, leaders have to take steps towards a seamless employee experience. They have to make room for their workers to perform to the best of their abilities, which requires strategic insight. This is where Consilio comes in.

Consilio offers feedback options related to employees to make sure that they are connected to the organization. Thus, we provide flexible and fast digital solutions to allow you to gain the timely and meaningful insight needed to make informed decisions. 

Whether you need worker listening solutions or digital focus groups, we work alongside your team and ensure that you receive guidance well beyond raw data. With our help, you can make informed strategic decisions and take action. Here are a couple of services that we use to help businesses figure out how to engage remote employees.

  • Surveys related to company culture
  • Surveys related to employee exit
  • Online focus groups
  • Training, coaching, and workshops
  • Surveys related to onboarding

Ways to Engage Remote Employees

Engaging with remote employees is not a difficult task if you do it right. Moreover, it provides you with favorable results, which are worth it at the end of the day. Here are several ways that will tell you how to engage remote employees and keep them motivated.

Encourage their health

The health of your employees should be one of the top priorities on your list. If they fall ill, their quality of work is likely to decline. Therefore, you can create opportunities for your workers that would take them outside, help them adapt to exercise, or whip up a decent meal. 

In order to show that you care about your employees, you can also start your own wellness programs, such as 15 days of yoga or 30 days of daily runs. Doing so will not only boost the health of your workers but connect them as well. It will let them know that you genuinely care about the well-being of all those who are employed at your organization.

Host casual hangouts and virtual meetings

All remote teams stay in touch by maintaining a regular line of communication through email, instant messaging, video calls, and web conferencing. If you want to motivate your workers to make an efficient collaborative effort, you will want to hold a video or voice conference. Use tools for collaboration and communication, such as Slack, Trello, and Hangouts, to make their lives easier. 

Ensure your employees feel valued

It does not matter if they are working at a distance; all employees should feel valued and appreciated. You may not be at the office every day to say a little thank you or invite your workers out for lunch, but you should try to find quick and easy ways to show them that you appreciate all the effort they put in for you. 

Forge personal bonds

Engaging with remote employees further includes fostering personal bonds with them. You may want to be professional but remember, these workers are human and have good and bad days. As a leader, it is your job to keep an eye on their weaknesses, strengths, and interests to connect with them in a better manner. 

Stay accessible

Remote employees often have to work during nontraditional hours, making it difficult to communicate with their team. Consequently, they start to feel out of touch. While you cannot expect anyone to be available throughout the day, you can stay connected through digital means so that your employees can have access to you and their team members. 

FAQs

Why is it important to engage remote employees?

It is believed that the greater the levels of engagement, the more productive a worker will be. Thus, remote employee engagement can maximize the satisfaction and performance of the employees. 

How can remote employee engagement be improved?

There are various ways that you can use to further enhance the engagement of your remote employees.

  • Ask for feedback and make your workers feel heard.
  • Recognize the contributions made by your employees by providing incentives.
  • Let your employees know about the important development within and outside the organization, which could have an impact on their day-to-day.

How can remote employees work together successfully?

The following tips will help you align the remote employees in your team.

  • Setting clear expectations and goals.
  • Embracing varying viewpoints and cultural differences.
  • Using tools to automate the tasks of management.
  • Supporting distributed teams.
  • Setting clear guidelines for communication.

What is Remote Team Management?

Remote team management pertains to the practice of managing and leading remote teams in an effective manner. If you are hoping to find a simple answer to how to manage a remote team, then be sure to create a mix of processes, communication, as well as technology that is specifically designed to help you lead a productive remote team.

Why Hire Consilio for Remote Team Management Services?

At Consilio, we ensure that the efficiency of your remote teams is elevated by coming up with a remote team management solution tailored according to the needs of your business. Moreover, we can enable you to monitor your team and be accessible, no matter where you and they are situated. It is our duty to provide you with a seamless and smooth experience by using our multi-channel solutions. 

Here are a few things we can do for you as part of our remote team management services.

  • Ensure that your leads and sales data remain confidential. Rest assured, we take ample steps to secure and protect our databases.
  • Our solutions are free of any hassles and easy to understand.
  • We can help you scale your business by realizing various quality prospects.

The Challenges Faced by Remote Teams

Remote team management has become the need of the hour. Thus, it is important for you to learn exactly how to manage a remote team effectively. However, you must first be familiar with the problems in order to come up with quality solutions. 

  • Onboarding efficient and quality resources.
  • Lacking effective tools of communication.
  • Cultural and perspective differences.
  • Tracking the performance of employees and the team as a whole.
  • Lack of collaborative and cohesive effort.
  • Setting schedules that are convenient for all team members.
  • No program for accountability.

Tips to Manage Remote Teams

Where remote team management is concerned, the challenges that arise are not quite different from those that exist in a physical workplace. But when employees work in remote teams, some of these issues are exacerbated. The following tips can tell you how to manage a remote team in an efficient and easy manner.

Set clear guidelines for communication

If your team operates remotely, you may notice that the communication eventually falters, and your team starts to operate independently. However, you must not let this happen at any cost. As a manager, it is your duty to design and develop a quality virtual team presence to make all team members feel comfortable. Moreover, you are responsible for keeping open channels of communication so that your employees do not feel forgotten.

Learn about the struggles of remote team management

As aforementioned, you need to be well aware of the potential challenges of remote team management before you can go ahead and tackle the issues. Knowing the problems ensures that you are better equipped to find efficient and quick solutions. You need to be familiar with how to maintain your remote team, irrespective of where they are working from. 

Ensure accessibility of information

Data related to the company and customer are nothing less than valuable currencies for your business. It is also important for your workers to have access to information to perform well at their jobs. But you need to ensure that cybersecurity allows and restricts certain information. 

Furthermore, you need to have the necessary policies for remote security in place. In addition, your networks need to be secure, which can be made possible by coming up with regulations for personal devices. It will also be helpful for you to talk to your IT team and have them provide their services around the clock. 

Delegate and figure out responsibilities

Whether you manage one department or the entire company, it is your responsibility to delegate the tasks and work between different teams and employees. This also applies to remote team management. The first thing you need to do is have an in-depth understanding of the tasks that need to be completed and whether they need to be done as a single project or a different set of tasks.

In addition, to maximize the efficiency of your team and to prevent confusing them, break down larger tasks into smaller ones to make goals achievable. You can also set expectations regarding a completed task. Good software for task management is can additionally help you keep track of the work being done by your employees.

FAQs

  • What are the qualities of an effective remote team manager?

There are various traits that you need to have to manage your remote team effectively.

  • Empathy
  • Self-awareness
  • Fosters trust
  • Be approachable
  • Be accessible

What are the benefits of remote team management?

The top benefits that can be derived from quality remote team management are given below.

  • Reduction in turnover.
  • Greater levels of productivity.
  • Greater savings.
  • Increased health and wellness.
  • More convenient to gain access to quality talent.

How do I assess the effectiveness of my remote team?

Here is how you can tell whether or not your efforts at remote team management are effective or not.

  • Ask the team for feedback.
  • Measure the output of the team, not the input.
  • Ask your team for self-evaluations.

What Are Soft Skills?

Soft skills refer to those capabilities that have an impact on the way a person works. These include communication skills, time management, interpersonal skills, empathy, leadership skills, and many more. No matter what job you or your employees have been assigned to, it is vital to be well-versed in such skills, as they benefit the organization as well as the customers.

Why Choose Consilio for Soft Skills Training?

Through soft skills training, Consilio helps organizations feel joy at their workplace when they employ such skills to successfully secure and retain business.

We employ effective solutions for the purpose of soft skills training to help clients improve communication, personal competence, and people and time management. With our expert trainers, you can receive important insights into the real world. 

Consilio’s experienced practitioners will provide you with consistent and high-quality training of soft skills in the workplace, as well as development, irrespective of the level of your organization. Our training and services move well beyond theory and ensure the satisfaction of all our clients.

What are Soft Skills in the Workplace?

Below are some skills that are present in ideal employees in every workspace.

Leadership skills

Organizations want workers who can not only do their own jobs but direct and supervise others when the time comes. They also require employees who have the ability to cultivate a wide range of relationships with people across, above, and below in the chain of the organization. 

Thus, your employees should know how to be able to motivate, assess, discipline, and encourage their peers and subordinates. They should also be able to resolve conflicts, build teams, and cultivate the desired culture of the organization.

Teamwork

Teamwork is another essential that your employees need to learn because, at some point or the other, they have to collaborate with other workers. Thus, they must be able to appreciate the importance of working alongside others and demonstrate that they know how to do so effectively. Possessing the ability to work together is an ode to the fact that employees have the necessary skills to carry out productive collaboration.

Communication skills

Communication has various components, namely verbal, nonverbal, written, and visual. Verbal communication is concerned with a person’s ability to say things concisely but clearly. Whereas nonverbal communication pertains to expressing thoughts and feelings through facial expressions and body language. On the other hand, written communication is about composing reports, text messages, various kinds of documents; while visual communication is expressing oneself through pictures and visuals. These key components of communication aid in effective communication.

Problem-solving skills

Bumps in the road, glitches, and stumbling blocks, are part and parcel of the workplace and offer valuable learning opportunities. An employee’s ability to apply their knowledge to find workable solutions to problems show that they are capable of excelling in their job. 

Work ethic

As a manager, you may not have the time to micromanage your employees or even want to. This is where the work ethic of your workers comes in, which enables them to do be responsible and carry out the tasks that they are being paid to do. In addition, it also entails them being punctual, meeting deadlines and ensuring that there are no errors in their work.

Why Are Soft Skills Important in the Workplace?

Below are some of the reasons why soft skills are important in the workplace.

They lead to increased productivity

Soft skills training can help anyone become more efficient and productive at their workplace. For example, becoming an effective communicator can help employees be more thorough and ask questions that add value to their knowledge. Similarly, active listening can aid in understanding other people better, which can facilitate quick completion of tasks and even meet the needs of the customers.

They help you improve customer service

A helpful and pleasant attitude towards the clients and customers of your business is important for excellent relations. Possessing soft skills in the workplace aid you in building trust with your customers and, consequently, retaining them. Through training, you can improve your communication, problem-solving abilities, and listening. 

They boost self-esteem

Soft skills training is important when it comes to making employees feel confident and comfortable in their roles. For example, team-building exercises are carried out to help forge meaningful bonds within an organization. As a result, a worker develops faith in their ability to successfully perform in their workplace and do exceptionally well. 

FAQs

How do I develop soft skills in the workplace?

You can cultivate soft skills in the following ways.

  • Frequently self-reflect.
  • Expand understanding and knowledge.
  • Be determined to learn.

Can soft skills be learned in a classroom?

Yes, it is possible to learn soft skills in the classroom. In fact, it is considered to be a more efficient method of teaching soft skills as it facilitates some of them, such as teamwork, confidence, and empathy, to name a few. 

What Exactly Is the Great Resignation?

As per statistics revealed by the Bureau of Labor Statistics in the US, no less than 4 million citizens from the country called it quits on their jobs in the summer of 2021, specifically in the month of July. These resignations had peaked in the month of April, staying considerably high for the next couple of months. By the time July ended, there were 10.9 million confirmed vacancies in the US. 

Consequently, this phenomenon of Americans quitting their jobs in droves was named as the Great Resignation. 

What Caused the Great Resignation?

The great resignation 2021 brought about a phase like never before. Since the coronavirus pandemic hit the country, numerous employees began to switch their career paths or leave the workforce entirely. The figures revealed in the month of April showed the biggest spike in these numbers. But what caused so many workers to suddenly decide to leave their jobs?

Of course, the threat of the novel coronavirus, as well as its several mutations, was an important factor in triggering the great resignation. Moreover, a large number of organizations displayed a poor response to the lethal disease, forcing people to leave due to health concerns.

However, there are various other factors that research has revealed to be responsible for such a large number of resignations. 

Burnout

One of the primary reasons cited for quitting jobs was burnout, as per various surveys and research papers. Back in the year 2019, the World Health Organization (WHO) deemed this reason to be an ‘occupational phenomenon’. As per the definition, it entails the emotional and physical exhaustion of the person experiencing it. Below are some typical symptoms of burnout.

  • Feeling drained or tired through most of the day.
  • Feeling trapped, defeated, or helpless.
  • Feeling isolated and alone.
  • Approaching life with a negative outlook.
  • Doubting oneself.
  • Taking more time than usual to complete tasks.
  • Feeling overburdened and overwhelmed.

It is a known fact that burnout can negatively impact the quality of work, loyalty and commitment to the employer, and productivity. Eventually, it could result in increased workflow disruption and interpersonal conflict. 

Hope to be employed remotely

Before the pandemic, a majority of the workers did not know what it was like to work remotely. However, when the cases surged, offices across the globe decided to close their doors. As a result, employees had to work from the safety of their homes in order to protect their health. 

It is true that hybrid and remote working models were being implemented even before the pandemic began. But the concern for health amidst the pandemic forced organizations to speed up this new trend. Thus, people readily quit their regular jobs in search of those that would offer them opportunities for remote work, helping them build a better balance between their professional and personal lives. 

Poor treatment

Another important reason for the great resignation 2021 is workers being poorly treated at their workplace, especially during the peak of the coronavirus pandemic. Studies have further revealed that organizations with a positive work culture were reportedly treating their employees kindly while the deadly disease spread like wildfire.

On the other hand, various organizations with poor working conditions only exacerbated the situation by taking decisions that were not favorable for the workers, like layoffs. Consequently, employees decided to leave their workplaces because they were unhappy with the way they were being treated. 

Dissatisfaction with compensation

The coronavirus pandemic had brought about an increase in the cost of living, as well as inflation. Thus, employees began to feel dissatisfied with their pay and eventually started to give in their notices for want of a better salary. 

Who Coined the Great Resignation? 

A well-known psychologist, Anthony Klotz, has been credited with coining the term the Great Resignation. It was also predicted by him even before employees started to quit their jobs as part of a trend of dissatisfaction in employment. 

According to the expert, this could last for no less than a decade. As of now, workers in the US are readily quitting their jobs, especially due to the number of new variants of the deadly disease surfacing every now and then. 

Is the Great Resignation Over?

It is unclear whether the phenomenon will now change into the great resignation of 2022. A large number of employees in the US have revealed that they are planning on taking up jobs this year, as per a couple of surveys. Some are still looking for remote work, while others are hoping for adjustable hours.

In addition, employment in the country rose in the latter half of the year 2021. But experts are unsure whether this upward trend will hold or decline. As of now, the fate of the great resignation is still uncertain.