“Don’t be a Know-it-all, be a Learn-it-all.”
-Satya Nadella
Why So Many Sales Training Programs Are Mediocre
Far too many sales training investments return mediocre results and some inject a lot of confusion into the sales team’s thinking that can reduce results. Over the last 15 years, there has been a real shift in sales training toward content that is very analytical and...
Why So Many Sales People Fail
In nearly all cases, Sales People fail because they fall into BAD HABITS. They don’t talk to enough high potential buyers on a regular basis They cannot explain their company’s differentiating factors and competitive advantages in a compelling, credible and...
Why Most Sales Training Is Too Easy
Very few sales training or customer service programs really challenge the participants to clear the bar and show they have learned the content. This is because most sales training allots minimal time for actual practice and wastes a ton of time on discussion and...
Why Best Practices Are So Important And Consistently Ignored
Every company in the world knows what best practices are and will say they are importantEvery company in the world knows what best practices are and will say they are important, but when we talk with sales and customer service teams rarely do we find anyone that can...
Train The Trainer Options
Consilio gives their clients a variety of options when it comes to how training is delivered.We know that the keys to an effective project to improve the sales and/or coaching culture includes: Identify transferable best practices that matter. Build a practice and...
The “Missing Ingredient” In Most Sales Training Programs
Simple – Rigorous coaching and practice.The Consilio Team has been working in the sales consulting, training and coaching business since 1985. Every year, sales training becomes more theoretical, analytical, technology oriented and discussion oriented. Important...
The Consilio Method Of Sustaining Results After Training Is Complete
For many training projects, the training program itself is the “big event” and when it’s over, it’s pretty much over.We believe this is a mistake far too many companies make. Although group training events can serve as a strong boost to accelerate progress, training...
Keeping It Professional: The Basics
Here at Consilio we work to improve the lives of others.We coach and guide in an effort to bring out the very best in people so that they can create success on purpose. That starts by making sure the best possible you shows up when it counts. Unfortunately, people...
How To Rapidly Improve Agent Performance In Contact Centers
90% of the agents that show up for work at contact centers around the world want to do a great job, but the percentage of those who are really outstanding is relatively low. Consilio has found that the following factors are usually the cause of this: Often, most of...