Understanding how to deal with manipulative clients is an essential sales skill that premier middle management training teaches. Learn more in our blog.
“I usually make up my mind about a man in ten seconds, and I very rarely change it.”― Margaret Thatcher, Former British Prime Minister Lady Thatcher
Here are a few tips and best practices to help either you or the people you coach handle these difficult situations like a pro. The
Face it. Sometimes the old adage, “the customer’s always right,” just doesn’t apply. Clients or customers may abuse your trust or your people, and you
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