Advanced Customer Service Skills: Manipulative Customers
Here are a few tips and best practices to help either you or the people you coach handle these difficult situations like a pro. The
Here are a few tips and best practices to help either you or the people you coach handle these difficult situations like a pro. The
Face it. Sometimes the old adage, “the customer’s always right,” just doesn’t apply. Clients or customers may abuse your trust or your people, and you
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